Privacy Policy

Last updated: April 15, 2026

Droply ("we", "our", "us") operates the Droply Customer, Droply Rider, and Droply Restaurant mobile applications. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

• Account Information: Name, email address, phone number, password
• Location Data: GPS location for delivery tracking and address autofill
• Order Information: Order history, delivery addresses, payment method
• Device Information: Device type, operating system, push notification tokens
• Usage Data: App interactions, crash reports for service improvement

How We Use Your Information

• To process and deliver your orders
• To enable real-time delivery tracking
• To send order updates and notifications
• To provide customer support
• To improve app functionality and fix bugs
• To comply with legal obligations

Data Sharing

We share necessary information between customers, riders, and restaurants to fulfill orders. We do NOT sell your personal data to third parties. Data may be shared with service providers (Firebase for notifications, MapTiler for maps) only to operate the service.

Data Storage and Security

Your data is stored securely on encrypted servers. Passwords are hashed using industry-standard bcrypt encryption. We retain your data only as long as necessary to provide the service.

Your Rights

• Access: Request a copy of your personal data
• Correction: Update incorrect information through the app
• Deletion: Delete your account from within the app or at our deletion request page
• Withdraw Consent: Stop using the app and request data deletion

Children's Privacy

Droply is not intended for users under 18 years old. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated date.

Contact Us

For privacy questions or concerns, email us at support@droply.work